Work
Experience

• Nov 2021 - Present
• Hivelocity Hosting
• Sr System Administrator
• • - Proficient in end-to-end Linux OE lifecycle management, including installation, configuration, maintenance, troubleshooting, and optimization of OS, file systems, hardware, kernel, DNS, network storage (NAS), and various networking components including VLANs, LACP bonding, and NIC teaming.
  • - Optimized managed server infrastructure, overseeing the operation of thousands of servers and their backend software, predominantly LAMP stack-based web servers.
  • - Responsible for the upkeep and customization of internal tools aimed at streamlining workflow processes within the NOC/Support department, resulting in increased efficiency and productiviy
  • - Provide 24/7 monitoring, surveillance, analysis, troubleshooting, and incident management for data center environments, information security hardware/software, and network infrastructure.
  • - Extensive experience working with Supermicro, AsRock, Dell, and Lenovo servers using their out-of-band management solutions such as IPMI for remote console and troubleshooting

• Jan 2018 - Oct 2021
• Ross LLC
• Loss Prevention Specialist
• • - Implement and monitor processes to reduce property or financial losses, and conduct investigations into known or suspected cases of internal theft, external theft, or vendor fraud
  • - Maintain documentation or reports on security-related incidents or investigations
  • - Conduct store audits to identify problem areas or procedural deficiencies

• Jan 2016 - Nov 2016
• Amazon LLC
• ISS Representative
• • - Supported inbound with problem-solving, vendor defect tracking, and data collections
  • - Experienced at submitting and resolving trouble tickets within their corresponding SLA
  • - Maintain data lot and pending research reports